Streaming Issues
- 1
Force-stop the streaming app (e.g., Netflix, Disney+) and clear its cache.
- 2
Disconnect and reconnect BorderlessVPN to acquire a new IP address.
- 3
Ensure your TV's system region and time zone match your VPN target server region.
- 1
Reduce playback resolution settings inside your streaming app (e.g., switch from 4K to 1080p).
- 2
Switch to a different server location dedicated to optimal media streaming.
- 1
Clear your web browser cookies and site cache, or access the service in Private/Incognito mode.
- 2
Disconnect the VPN, restart your browser/streaming app, reconnect the VPN, and relaunch the platform.
