General FAQs
Common questions about supported platforms, devices, IP addresses, server locations, and add-ons.
What operating systems are supported?
BorderlessVPN is available as a mobile app on Android and iOS, as well as desktop apps for Windows and macOS.
Does BorderlessVPN offer IP addresses?
Yes. BorderlessVPN provides shared IP addresses for general browsing and dedicated IP options as an add-on for users who require exclusive access.
How do I know my VPN is working?
You can confirm your VPN is active by:
- 1
Checking the status indicator inside the app.
- 2
Visiting IP lookup websites (e.g., whatismyip.com) to verify your IP address has changed.
- 3
Ensuring your location appears different and traffic is encrypted.
Which devices does BorderlessVPN support?
BorderlessVPN supports smartphones, tablets, laptops, and desktop computers running Android, iOS, Windows, and macOS. A single premium account can be used on multiple devices simultaneously.
Is multi-account support available?
Yes, customers can utilize multi-account support when contacting BorderlessVPN.
How many server locations are provided?
BorderlessVPN provides access to multiple server locations across various regions worldwide to optimize speed, privacy, and content accessibility.
What add-ons are available?
The following add-ons can be added to your plan:
Member License: Add extra user accounts under your organizational structure.
Dedicated Server License: Provision exclusive VPN servers with dedicated resources.
Dedicated IP: Obtain a static IP address assigned exclusively to your account.
